Customer Service Culture [EN]
![Customer Service Culture [EN]](https://assets.blubrry.com/coverart/300/307358-1722705027.jpg "Cover art of Customer Service Culture [EN]")
#31 Run a digital skill-matching check
February 14, 2024
Chances are your customer service team delivers over digital channels, but conversational expectations are ever-changing. So how do you cope with them and the rise of Gen AI? Paolo Fabrizio explains w
Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture.com/en/
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