Customer Service Culture [EN]
![Customer Service Culture [EN]](https://assets.blubrry.com/coverart/300/307358-1722705027.jpg "Cover art of Customer Service Culture [EN]")
#27 Channel inconsistency kills the experience
October 04, 2023
Channel inconsistency, especially between traditional and digital one kills the customer experience. What's even worse is that such experiences generate doubts and dramatically reduce overall level of
Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture.com/en/
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