Customer Service Culture [EN]
![Customer Service Culture [EN]](https://assets.blubrry.com/coverart/300/307358-1722705027.jpg "Cover art of Customer Service Culture [EN]")
#14 The rational and emotional sides of Customer Experience w/Annette Franz
January 27, 2016
In this episode I'm hosting Annette Franz, Customer Experience expert, talking about what brands need to do in order to achieve excellent results using CX.
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Read full article here: http://bit.ly/Podcast-14ENG
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Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture.com/en/
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