Smart Business Performance Podcast
SBP017: What is a Key Performance Indicator (KPI)?
October 04, 2020
What is a Key Performance Indicator? A KPI is a measure of performance used to measure Progress towards a target / a goal / a desired state. A KPI is different from a metric. A metric is anything that can be measured: Height Length Weight The number...
South Africa
Roger interviews business leaders and unpacks the successes they have achieved in measuring the 5Ps: Purpose/Planning, Performance, People, Processes & systems, and Projects. It goes beyond the business results and reveals some of the secrets that led to
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