The Small Business Edge Podcast with Brian Moran

The Small Business Edge Podcast with Brian Moran


What Your Business Needs to Know About Generative AI Today

March 08, 2023

In This Episode – In this month’s segment on “Big Business Advice for Small Business Owners,” I spoke with Ketan Karkhanis, EVP and GM of Sales Cloud at Salesforce. We had an excellent discussion on Generative AI and how it will expedite automation in small businesses, especially in the areas of sales and customer service.