SHOW NOTES

304. How to Use Emotion Strategically to Enhance Influence and Credibility

THIS WEEK’S TOPIC:

Navigating emotionally charged conversations can be tricky, whether in the workplace, during high-stakes meetings, or in casual social settings. In a polarized, politically-heated season, it can be especially challenging to keep emotions in check, while advocating for what we believe in. This week’s episode addresses some ways to handle these delicate situations gracefully and effectively. Laura Cox Kaplan shares her expertise on how planning to be triggered can help you manage your emotions and reactions to maintain credibility and build greater influence. 

ABOUT THIS WEEK’S GUEST:

Laura Cox Kaplan, our host, brings a wealth of experience, with over three decades in communications, advocacy, and entrepreneurship. Balancing these roles with motherhood, Laura understands firsthand the challenges of making an impact and building influence. In this episode, she draws from her corporate lobbyist and communications expert background to provide invaluable insights into leveraging emotion without compromising professionalism.

KEY TOPICS AND WHAT YOU’LL LEARN IN THIS EPISODE:

EMOTION AS A TOOL: Laura explains how emotion, like table salt, needs to be used in moderation to enhance rather than overwhelm. Learn how to effectively incorporate emotion into your interactions to add depth and resonance to your arguments.

UNDERSTANDING AMYGDALA HIJACK: Dive into the science behind why we react emotionally under stress. Laura discusses the concept of amygdala hijack and how it can derail our rational thinking, leading to impulsive reactions.

STRATEGIES FOR EMOTIONAL CONTROL: Gain practical tips on maintaining composure during provocative situations, including self-awareness, preparing in advance, and the power of pausing. These strategies can help transform your emotional responses into constructive dialogue.

REDEFINING CHALLENGES: Laura emphasizes reframing confrontations by focusing on solutions and interpreting challenges as constructive feedback. This approach not only defuses tension but also enhances credibility and influence.

IMPORTANCE OF PREPARATION: Whether it’s a speech or impromptu presentation, understanding your material and anticipating counterarguments is crucial. Learn how to get a read of the room and adjust your delivery for maximum impact.

AUTHENTICITY AND STRATEGY: Laura shares her perspective on balancing authenticity with strategic emotional expression. Discover how to align your emotional responses with long-term goals and overall influence.

PRACTICAL TIPS FOR IMPROVING PRESENTATIONS: From knowing your audience to practicing potential vulnerabilities, these tips can help you navigate high-pressure scenarios effectively.

WE WOULD LOVE YOUR FEEDBACK! Please share your thoughts on this conversation email us: @info@shesaid.media.

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LINKS MENTIONED IN EPISODE 304:

– She Said/She Said Podcast Episode 303 on the power of affirmations

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