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Episode 021 | Quality Assurance for Your Law Firm
In this week's episode, our very own Ashley from Back Office Betties will share to you the secrets on how to set up a quality & training program for your law firm.
In this episode:
- Why is it important to have operations or procedures when it comes to quality
- What is Back Office Betties' Call Flow Blueprint
- What is a Triage Option
- How long does it take to create a call flow blueprint
- What's the first thing to look for in Quality Assurance
Special Offer:
Call Flow Blueprint --> CLICK HERE FOR INSTANT DOWNLOAD
Get in touch with the law-vely People you meet!
- Ashley, Quality Assurance & Training Manager
- Back Office Betties
- WEB: www.BackOfficebetties.com
- TWITTER: https://twitter.com/CallBetties
- FACEBOOK: https://www.facebook.com/BackOfficeBetties
- YOUTUBE: Back Office Betties
- Emily LaRusch, CEO & Founder
- Back Office Betties
- EMAIL: HiBettie@BackOfficeBetties.com
- WEB: www.BackOfficebetties.com
- TWITTER: https://twitter.com/CallBetties
- FACEBOOK: https://www.facebook.com/BackOfficeBetties