Once again I get the pronunciation of someone's name wrong. How does James find clients: referrals, conferences, content promotion... and a little SEO :) Keep a good customer base. Never have one single client who represents more than 10% of your income. Next how to hire great staff. Conferences, job sites, Facebook groups... Enthusiasm, a personality that fits in to the team, motivation... I decide we are talking about ranking factors for getting jobs. The first year is always going to be really tough. Surviving the first 3 years is key. Then you are rolling. After 8 years, 80% of Jame's job is networking. Great clients are hard to find and bad clients and easy to find.