Are you meeting your client’s expectations?

That’s no longer enough!

With Zillow, Redfin, Realtor.com, and all those websites out there, your client’s expectations can be easily met!

See, you have to strive to exceed your client’s expectations! If you aren’t going above and beyond, you are not making a lasting impression.

We’ve just hired a CHA - a client happiness advocate - because exceeding expectations is so important to us.

Our clients are so amazed after each transaction: they are so amazed by how we’ve gone above and beyond for them! When it comes time for a referral, you know they’ll be thinking of us!

You won’t want to miss this Tip Tuesday episode of the Selling the Dream podcast, where I remind you that just meeting your client’s expectations isn’t enough!

Thanks for joining us on Selling the Dream - we wouldn’t be where we are without you listening, and giving your feedback! Make sure that you give us a rating and review on iTunes: that would mean the world to me, and will help us get even more amazing guests on our Friday episodes of the show.

Highlights of this episode:

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  Are you meeting client expectations? That’s no longer enough!

  
  
  
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  Our clients are hit with so much information, and can get their expectations met easily elsewhere.

  
  
  
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  We hired a CHA - client happiness advocate, and that’s made a huge difference!

  
  
  
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  One of the keys in knowing how to understand your client - what is important to them? What do they do?

  
  
  
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  When you learn facts about your client, put them in your CRM so you can remember them!

  
  
  
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  This helps your clients and leads know that you are actually paying attention to what they say, so they trust that you are listening to them when they tell you what they need!

  
  
  

Hey everybody, thank you so much for spending time with us today: would you do me a giant favor and share this podcast with fellow realtors, and leave a review. Your reviews help this podcast get shared with more people. If there’s ever a topic that you’d like to hear us cover on the podcast, just send me a message: my contact information is below.

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Don’t miss a single episode of the podcast. You can search for “Selling the Dream” on any of your favorite listening platforms, or follow the links below:

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As always, thanks for listening. Don’t forget, you’re not selling real estate: you’re selling the dream.

See you next time!