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Latest Episodes

SearchChat Podcast: Surviving the Dog Days of Summer
August 21, 2019

As summer hits its hot, vacation-filled days the work world slows down for a minute. In these slower moments, there’s a chance to reflect on the speed of business.  We discuss how B2B buyers are spending more time researching their purchases —75% said ...

SearchChat Podcast: Can You Do Personalization Without MarTech? Would You Want To?
August 05, 2019

Is martech marketing? Can you market without it? Do mature marketing organizations need to be including martech?  In a recent blog post we mentioned that 67% of B2B companies doing personalization are either entirely or mostly using manual processes fo...

SearchChat Podcast: Can You Do Personalization Without MarTech? Would You Want To?
August 05, 2019

Is martech marketing? Can you market without it? Do mature marketing organizations need to be including martech?  In a recent blog post we mentioned that 67% of B2B companies doing personalization are either entirely or mostly using manual processes fo...

SearchChat Podcast: AI in Marketing–Where Are We On The Hype Curve?
July 24, 2019

“Come on. All this AI stuff, around marketing and sales, that’s all just hype, right? That’s not a real thing that matters. Maybe it’ll matter someday. But it doesn’t yet matter today.” That’s a question I got recently,

SearchChat Podcast: Your Customers are Begging for (Better) Personalization
July 02, 2019

In today’s episode of SearchChat, Steve Zakur and I tackle the TopRank blog and what skills B2B content marketers need to have. How do you take those people coming in the front door, the first interaction on your site,

SearchChat Podcast: How AI Drives Value for Your Business
June 10, 2019

In this episode Steve Zakur and I are curious about the ways AI can be used to drive greater value for your company. We have our opinions about our own software of course, but this is a bigger question: how can you use AI to make your entire team and b...

SearchChat Podcast: Data Is Not a Moat for Your Business. What Is?
May 20, 2019

If a moat is an uncrossable chasm, then data may not be a moat. No amount of data can make it impossible for the competition to catch up. But it could be an inconvenience to the competition who is trying to climb your walls.

SearchChat Podcast: Personalization–Meeting Customers in the Moment
May 01, 2019

Personalization: why do it? No, this isn’t a suggestion that you shouldn’t. It’s just important to think about why you are doing it in the first place. Personalization needs to benefit the customer experience and drive your business.

SearchChat Podcast: Making Data-Driven Marketing More Human
April 15, 2019

It’s time for marketers to put humanity back in their marketing practices. Today for SearchChat, Steve Zakur and I discuss first whether you should be worried about government regulation. It seems some marketers have their head in the sand that it will...

SearchChat Podcast: How Marketers Can Use Data to Keep Your Seat at the Table
April 01, 2019

There’s major power for automation within marketing, and not everyone is harnessing it. This episode of SearchChat Steve Zakur and I ask: how can CMOs use both automation and data to keep their seat at the table as companies evolve?