Retail Shift

Retail Shift

Latest Episodes

16: Business Failures: Recovering From vs. Redefining Them
May 22, 2019

If you could go back in time, what advice would you give yourself? Spoiler alert: (Even) I hate this question! Hindsight is 20/20. It gives us a less tenderopportunity to learn from past mistakes, oversights, and failures. As someone who’s...

15: Confidence, Clarity, and Being a Small Business CEO
May 08, 2019

A common thread that connects business owners and CEOs across all organizations, in all industries — regardless of business size — is a desire for both confidence and clarity. The leadership role can feel isolating. It takes a lot of work to hold...

14: The Overlooked Aspects of Event Planning
May 01, 2019

We’re entering a selling season when the reasons for buying are broader than they are during other times of the year. Between seasonal holidays like Mother’s Day and Father’s Day, non-holiday seasonality associated with school graduation and...

13: Merchandise Life Cycle for Small Retail Businesses and Small-Batch Manufacturers
April 25, 2019

When I started working in a retail buying office, I found it to be an exciting time in my life. I adored being part of the decision-making that shaped what customers bought. Specifically, I enjoyed learning how to understand my customers so deeply...

12: Handling the Administrative Work that Goes Into Your Retail Business
April 17, 2019

There are a handful of essential questions I always ask clients and students because they effectively reveal valuable information about a business like its size, general revenue bracket , and state of growth. When it comes to receiving business...

11: The Best Planner for Retailers and Makers
April 10, 2019

Paper planners and desk-sized calendars are popular companions to the kickoff of any new year. They represent fresh starts, new beginnings, and goal setting. I’m curious — did you start the year with business goals, and a new planner or journal in...

10: Accountability 101 — The Secret to Meeting Your Own Deadlines
April 03, 2019

When it comes to mastering accountability, entrepreneurs often think the answer lies in time management. It’s easy to believe that if we manage our time better, we wouldn’t feel behind in our work and could actually plan some personal time off....

9: How Merchant Mavericks Unlock the Next Chapter of Business Growth
March 27, 2019

If you have business successes to celebrate and still feel overwhelmed by work or have a hard time getting clear about where your business is going, you might be a Merchant Maverick. As one of the Retail Success...

8: How to Fix Your High Maintenance Business Partnerships
March 20, 2019

Two heads are better than one but it takes intention and patience to work in partnership successfully. Whether your business partnership means co-owning your brand, working with multiple vendors, or both, all of these require regular maintenance to...

1: Shifting the Customer Service Role from Seller to Entertainer
January 30, 2019

What catches a customer’s attention — and hopefully a share of their wallet — changes constantly and the tides of merchandising, marketing, and selling quickly follow suit. What was once a clever idea to drive customer traffic to a store is now...