On this week’s podcast, Jamie Briesemeister joins us from St. Louis, where she is CEO and co-founder of Integration Controls and Patrick Hartman joins us from Reno, Nevada, where he is general manager Technology Design Associates. Patrick and Jamie were the two people recruited Jeremy to help launch the CEDIA Business Xchange conference back in 2014, and that experience created a bond and friendship that has lasted almost 10 years. During CEDIA Expo 2023 in early September, Jamie subbed in for industry legend Frank White, joining Patrick in teaching a course titled, “Hardballing: How to have Difficult Conversation” that better prepares attendees for conflict resolution with their staff and clients. We learn more about that course, and Jamie also tells us what she learned from CEDIA’s AI Symposium.

Today’s episode of Residential Tech Talks is brought to you Nice, a global manufacturer of smart home, security, and building automation solutions. Nice is bringing together 30 years of innovation with award-winning products from ELAN, SpeakerCraft, and Panamax, to create a holistic ecosystem for builders, integrators, and consumers. Learn more about how you can create One Home with One Solution at go.niceforyou.com/rtt.