In this episode, we are joined by Keith Gruebele from BHG Lending to discuss how hospitals can balance their financial health while being accommodating to patients during the COVID-19 pandemic. Highlights of this episode include: How conversations with patients about financial responsibilities are evolving during the COVID-19 pandemic, why waiving of insurance deductibles for COVD-19 patients has affected the conversation about patient financial responsibility, how hospitals should approach the conversation about financial responsibility with uninsured patients, what hospitals can do now to strengthen their revenue cycle processes in preparation for after the pandemic, and more...