In this episode, we are joined by BESLER's Olga Barone-Allan to discuss what's changing and evolving in the revenue cycle process. Highlights of this episode include: background on the revenue cycle process from scheduling patient services until payment of those services, how the revenue cycle process looks from a patient's perspective, what phase of the revenue cycle process is often identified by providers as very vulnerable, what are some best practices related to technology that providers can follow? And more...