We know it can be uncomfortable and uneasy - and no, we're not talking about dinner with the in-laws...We're talking about asking your clients for referrals! What if we told you that there is a process to get your clients telling you if they'd like to make a referral? Listen and learn about the Net Promoter Score (NPS) Survey Referral Process and discover how it works, why it is important to survey your clients and how you can master their feedback.