PT Pintcast - Physical Therapy

PT Pintcast - Physical Therapy


The #1 Mistake PT Clinics Make with Billing (And How to Fix It)

May 26, 2025

Burnout, billing chaos, and low reimbursement are crushing PT clinics — but it doesn’t have to be that way. In this episode, Jimmy is joined by Aaron Bauer and Averil Sutcharfrom Athelas, a tech-first company tackling healthcare’s toughest problems using real-time data, automation, and AI.


They share their journeys from practicing PTs to clinic advisors, and how they’re helping teams reclaim time, improve margins, and actually enjoy patient care again.


In This Episode:

  • Why most PTs are doing too much and charging too little
  • The silent killers: poor claim submissions + delayed denials
  • Why having a biller ≠ having a handle on your revenue
  • How AI cuts documentation by 90%
  • What better data visibility means for front desk and ownership
  • Why AI won’t replace clinicians — but will replace non-adopters
  • Real stories of clinics increasing profit and opening new locations
  • The new gold standard: First-pass rate and 90-day denial metrics