The P.T. Entrepreneur Podcast

The P.T. Entrepreneur Podcast


Ep247 | Improving Your Customer Experience Through Clear Communication

December 05, 2019

Today's episode is from the clinical side of things and it has to do with how the little things can add up and translate to success for your business.  It is important for your patients to have a clear understanding of what you are working on, why you are working on it, and what you are going to do next.  Just as important is if what you are doing is not working, they understand  what the alternative approach will be.