What Works

What Works


Latest Episodes

EP 482: Seeing Software
November 21, 2024

Do you see your software?Do you see how it influences how you run meetings, brainstorm ideas, fulfill your responsibilities, and communicate with others? Do you see how its text boxes, radio buttons, tabs, search results, and menus train you to think? Do

EP 481: Preservation in the Post-Information Age with Sari Azout
October 25, 2024

Stop me if you've heard this before: we're overloaded and overwhelmed by information. There's more content than you could ever hope to consume. More scientific theories, philosophical concepts, and art forms than you could ever hope to engage with.Enter p

EP 480: Exceedingly Complex Systems
October 17, 2024

In management cybernetics, there are 3 types of systems: simple, complex, andexceedingly complex. The systems we pay the most attention tend to be, you guessed it, exceedingly complex. In this episode, I explore what that means for how we do our work and

EP 479: A Theory of Resourcefulness
October 10, 2024

You've probably heard of a scarcity mindset. Maybe you've even been accused of having one! In this short, I explore the false binary of scarcity and abundance mindsets to propose a third way: resourcefulness.Footnotes:"Thought-terminating cliché" on Wikip

EP 478: Data Never Speak For Themselves
September 26, 2024

We're constantly bombarded by data. And it's easy to think that with the right clues, we could answer the ultimate questions of life, the universe, and everything.But data aren't facts. They're not a secret code. Data are media—they mediate our interactio

EP 477: Here's a tip
September 20, 2024

Today's episode is about tips. As in gratuity. Wait, wait, wait! Where are you going?I know, youprobably don't receive tips for your work. Maybe you don't live in the US, and you're thinking, 'What is this American BS about tips?'Well, when I first heard

EP 476: Cult Value
September 12, 2024

If a chatbot writes your novel, did you really complete NaNoWriMo?Two niche internet panics caught my eye over the last couple of weeks: a bungled AI policy by the organization that promotes National Novel Writing Month and a viral story about people hiri

EP 475: Values aren't chains; they are wings
August 22, 2024

Inspired by the current vibe shift, I'm interrupting my rebroadcast of the Self-Help, LLC series with an interlude about valuespersonal values, business values, American values, even Christian values. And it's about what is so often misunderstood about v

What Does Power Sound Like?
August 15, 2024

This is the 6th installment in the Self-Help, LLC series, which originally ran in October 2022. Today's episode has been revised and re-engineered!We form an impression of our voices early in life. While it might shift some as we age, those impressions te

The Spectacle of Influence(rs) with Sara Petersen
August 08, 2024

How influencers, well, influence the way we see the world, our work, our families, and ourselves? And how does the spectacle we immerse ourselves in daily contribute to our perfectionism, anxiety, or fear? In the fifth installment of Self-Help, LLC, I tal