So, health insurance is in the news. And so is Americans' feelings about it. I got to wondering how we ended up with this terrible health insurance system in the United States. I uncovered a fascinating story about the marketing campaign that sunk Truman'

A problem, question, or challenge is often more than meets the eye. But we're biased to accept how an issue is initially framed. We acquiesce to the original terms. That's called acquiescence bias. When we don't counteract our acquiescence bias, we miss o

Do you see your software?Do you see how it influences how you run meetings, brainstorm ideas, fulfill your responsibilities, and communicate with others? Do you see how its text boxes, radio buttons, tabs, search results, and menus train you to think? Do

Stop me if you've heard this before: we're overloaded and overwhelmed by information. There's more content than you could ever hope to consume. More scientific theories, philosophical concepts, and art forms than you could ever hope to engage with.Enter p

In management cybernetics, there are 3 types of systems: simple, complex, andexceedingly complex. The systems we pay the most attention tend to be, you guessed it, exceedingly complex. In this episode, I explore what that means for how we do our work and

You've probably heard of a scarcity mindset. Maybe you've even been accused of having one! In this short, I explore the false binary of scarcity and abundance mindsets to propose a third way: resourcefulness.Footnotes:"Thought-terminating cliché" on Wikip

We're constantly bombarded by data. And it's easy to think that with the right clues, we could answer the ultimate questions of life, the universe, and everything.But data aren't facts. They're not a secret code. Data are media—they mediate our interactio

Today's episode is about tips. As in gratuity. Wait, wait, wait! Where are you going?I know, youprobably don't receive tips for your work. Maybe you don't live in the US, and you're thinking, 'What is this American BS about tips?'Well, when I first heard

If a chatbot writes your novel, did you really complete NaNoWriMo?Two niche internet panics caught my eye over the last couple of weeks: a bungled AI policy by the organization that promotes National Novel Writing Month and a viral story about people hiri

Inspired by the current vibe shift, I'm interrupting my rebroadcast of the Self-Help, LLC series with an interlude about valuespersonal values, business values, American values, even Christian values. And it's about what is so often misunderstood about v