Alejandro Ríos Peña is a Design-Thinking telecom engineer and entrepreneur who believes in innovation as the vital force for a passionate, total-quality life. He is a technology entrepreneur with both development and product design management backgrounds currently based in Latin America. His portfolio of projects go from Cloud Call Center and PBX unified communications using Open Source and voice over IP, through several Twitter mashups, Agile practices combined with PMI and Design-thinking for startups. In this conversation, he will discuss the value of Human Centered Design and how it can help to: - Validate market opportunities understanding customers and their behavior - Create and capture value through innovation - Develop sustainable and scalable business models News: Daily, Curated educational webcasts, webinars and free online events for your continuous learning. http://startupproduct.com/webcasts @webcastdigest Show your love for the Global Product Management Talk! Donate support:http://bit.ly/1jxkn08 Resources: http://bit.ly/1fEt3kE