"Silencing the advice giver: If you want to share news or a personal dilemma with a pal, relative, or colleague who is often quick to give you their unsolicited opinion, you can set them up for succes

"The 3 Rs. Recognize. What’s not working for you? How do you feel in your body? Are you reminded of a historical situation, and is that contributing to the sensations in your body? Focus on you and yo

"Gratitude Practice Among: Equally important is developing a regular practice of recognizing all that is right in your life, right now. Take a moment to conjure your real feelings of gratitude for the

"Many people get confused about the difference between shame and guilt, so let me clarify: guilt feels like you did something wrong, while shame feels like you, as a person, are wrong." - Terri Cole

"...the only apology that matters is changed behavior." - Terri Cole

"Harry Emerson Fosdick said that a person wrapped up in himself makes a pretty small package." - Andrew Sobel

"Listen aggressively. Listen attentively. Listen to the silence. Listen with your eyes. Listen!" - Andrew Sobel

"People crave two things above all else. They seek appreciation and they want someone to listen to them." - Andrew Sobel

"‘What do you think?’”.... Those four words, What do you think?, are powerful. You are seeking an opinion. The person you're talking with wants you to listen. You've heard about people who talk too mu

"Good questions challenge your thinking. They reframe and redefine the problem. They throw cold water on our most dearly held assumptions, and force us out of our traditional thinking. They motivate u