In celebration of National Hospital Week 2018 (May 6-12), this episode of the Patients Come First podcast features an interview with American Hospital Association President and CEO Rick Pollack. Pollack shares insights about the origins of Hospital Week, emerging trends in health care, policy challenges, opportunities to improve how hospitals serve patients, and his own experiences witnessing family members receive hospital care. Please send questions, comments, or feedback to pcfpodcast@vhha.com or contact us on Twitter (www.twitter.com/virginiahha) using the hashtag #PatientsComeFirst.