We chat to Cate McLaurin, Head of Delivery at Hackney Council in London, U.K, about her role bringing public sector reformists together to deliver public services with users at the heart.Beginning her career in marketing and communications, we explore why those skillsets are so valuable and translatable into user-led service delivery roles. Cate talks about her 14 years as a job-share, and we discuss how everyone can benefit from more flexible ways of working.Leading the OneTeamGov within local government in the U.K, we hear about Cate's experiences leading a large ICT department and the evolution towards agile ways of working. Cate shares the challenges of growing a digital team in such a competitive market, and explains how Hackney are developing the next wave of talent through their apprenticeships team.Finally, we chat about all things governance, and get excited for Cate hosting the first ever OneTeamGov bureaucracy hack on the 3rd of July! Check out our website for more details on how you can get involved: