Less than a week after opening the Walt Disney World Skyliner we find out how Disney will respond to a 3-hour “Malfunction”

In the wake of the Disney Skyliner accident and evacuations that took place Saturday night, Disney has released an official statement regarding what happened:

“We have a team diligently looking into the cause of the malfunction on the Epcot line of the Disney Skyliner. We have been in contact with the guests, many of whom were on the Skyliner for more than three hours until we were able to restart the system. We express our sincere apologies for the inconvenience and continue to work with each guest individually.”

Originally billed as merely “unexpected downtime”, Disney is now regarding the accident a “malfunction” of the Epcot line. The Disney Skyliner has yet to reopen and will remain closed until further notice.

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