Artificial Intelligence is happening - are we using it correctly? While at NDC in Oslo, Carl and Richard talked to Amber McKenzie about the challenges of building AI applications that are ethical and unbiased. Doc Am discusses how the AI term is over-used, and how often there are simpler technologies that can solve business problems. But where AI is applied, it comes with some ethical needs about how it is used, and an understanding that there is always bias in the data that trains AI - tread carefully!