Negotiators Podcast

Negotiators Podcast


HR Survival Guide Derek Arden with Charlotte Allfrey

December 04, 2024


Welcome to Monday Night Live


Welcome to Monday Night Live


On this week’s episode of Monday Night Live, host Derek Arden welcomes back Charlotte Allfrey, CEO of Metro HR and the renowned “HR Troubleshooter,” for an enlightening discussion on navigating the evolving landscape of employment law and handling challenging workplace scenarios.


With her deep expertise and practical insights, Charlotte delved into pressing issues affecting business owners as new legislation reshapes the employment terrain.


Navigating the New Legislative Landscape
Charlotte began by unpacking the latest changes in UK employment law, emphasizing their far-reaching implications for businesses. The legislation introduces updates on employment rights, sexual harassment, and zero-hours contracts, alongside an increase in employer National Insurance contributions. These shifts are expected to intensify financial pressures on employers, especially in sectors like retail and charity, where reliance on minimum-wage staff is significant.


Of particular note was the proposal to extend the window for employees to bring tribunal claims from three to six months, as well as changes to zero-hours contracts to protect employees from last-minute shift cancellations. Charlotte also flagged a potential reduction in the qualifying period for unfair dismissal claims from two years to as little as nine months, urging businesses to rethink their HR strategies.


Extraordinary HR Cases: Fraud and Misconduct
Charlotte shared gripping tales from her HR consultancy practice. In one case, she investigated a trusted employee who had embezzled £145,000 over two years. The discovery unfolded while the employee was on maternity leave, presenting a particularly challenging situation both professionally and emotionally.


Another story involved an airline first officer whose unprofessional behavior—caught on recorded calls and witnessed in a branded uniform—brought his integrity and fitness for the role into question. The incident highlighted the importance of personal accountability, especially for those in high-pressure roles.


These anecdotes underscored the importance of thorough investigations and clear policies to address both misconduct and breaches of trust.


Sexual Harassment Prevention: A Duty for Employers
Charlotte discussed the new “duty to prevent sexual harassment” legislation, which places greater accountability on employers to take proactive steps. This extends to protecting employees from harassment not only by colleagues but also by customers, suppliers, and visitors. Businesses must foster safe environments while ensuring policies and training are robust and compliant.


She highlighted a training session she’ll be leading to help employers understand and implement these new requirements, demonstrating her commitment to educating businesses in practical, actionable ways.


Impact on Small Businesses and Charities
The financial ripple effects of the legislative changes are poised to hit small businesses and charities hardest. Charlotte pointed to challenges such as increased minimum wage thresholds and the rising costs of employer National Insurance contributions. For charities, this means potential cuts to services, creating a knock-on effect that places additional strain on public services.


Proactive HR Management: Charlotte’s Golden Advice
As the session closed, Charlotte emphasized the importance of proactive planning. Her top tip for employers was straightforward yet vital: “If you’re unsure about any action involving your people, check with a professional before proceeding.” This precautionary approach can save businesses from costly mistakes and legal repercussions.


A Dynamic Session Worth Revisiting
Charlotte Allfrey’s return to Monday Night Live was as compelling as her debut. Her ability to simplify complex legislative updates while sharing real-world stories captivated the audience, leaving them better equipped to manage the challenges of today’s workplace.


Don’t miss this episode if you’re a business owner, HR professional, or simply interested in understanding the evolving dynamics of employment law. And stay tuned for more insights from Charlotte as she continues to guide businesses through the ever-changing HR landscape.


For more from Charlotte, visit Metro HR or join her upcoming training sessions to stay ahead of the curve. Subscribe to Derek Arden’s channel for updates on future episodes and expert insights.


Derek Arden