Today’s BIG Idea comes from data analysis projects I do for healthcare consultants.  This consultant is working with a group that outsourced their billing and then had revenue cycle challenges.  Today’s podcast describes an unusual challenge — the billing company was not consistently and correctly charging the billed charge per the fee schedule.  The podcast describes how we used Excel’s Pivot Table feature to track variances in billed charges.  You may be very comfortable that your billed charges are going out correctly, but the bigger question is what parts of your revenue cycle do you assume are being done correctly that are not?  Where are the holes in your revenue cycle?  I hope these podcasts give you something to think about.

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