Looking for a way to reduce patient accounts receivable and increase patient satisfaction at the same time?

How well do you track copay assistance programs?

Today’s BIG Ideas podcast describes ways to track copay assistance programs in your practice management system and ideas on how to make sure your patients who qualify have access to the programs.  Listen for ideas on how to look in patient accounts receivable for patients who may qualify and then for ideas to be proactive, find patient appointments and sign patients up in advance. Especially if your copay assistance programs have relatively short time frames for patients to qualify after treatment, being proactive about identifying copay assistance programs and helping patients register can mean the difference between getting paid and bad debt.  Copay assistance programs can be complex, especially with government vs. commercial payers.  The better the information you can provide in your practice management system, the better the data we can report on and save both you and your patients money.

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