Brett Snyder of Cranky Flier is back with us this week to share what it's like trying to book flights, cancel flights and fight with the airlines when things don't go the way you want, which will happen frequently.

Before that, we've got 2 new bits this week:

I need your help with a quick survey to help us make the podcast better. And, I'm giving away a couple of $50 gift cards to two random folks who take 2 minutes to fill out the survey. Here's the link.We're bringing news into the show at the front to lead off. I've got one of old NowBoarding buddies, Jon Nickel D'Andrea to ride shotgun today on our news segments. Links to the news bits we discussed:

American Airlines removing capacity controls (No Mas Coach)

Hypocrisy by American Airlines in their seat blocking strategy?

Italy bans overhead bins

A new low-cost carrier coming to Iceland?

If you do have problems traveling right now, take advantage of Cranky Concierge. They've got some services that won't cost you much at all to have his team protecting and fighting for you with the airlines.

And, if you need a further does of Cranky, check out Cranky Daily.

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Hope you enjoy the show!

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