For Microsoft researchers, COVID-19 was a call to action. The reimagining of work practices had long been an area of study, but existing and new questions that needed immediate answers surfaced as companies and their employees quickly adjusted to significantly different working conditions. Teams from across the Microsoft organizational chart pooled their unique expertise together under The New Future of Work initiative. The results have informed product features designed to better support remote work and are now being used to help companies, including Microsoft, usher their workforces into a future of hybrid work.

In this episode of The New Future of Work series, Chief Scientist Jaime Teevan and Senior Principal Researcher Siddharth Suri explore the many ways people were impacted by work shifts during the COVID-19 pandemic. They talk about how race, gender, income, and other factors are indicative of how people have fared and what this means for the future of work. The researchers discuss the importance of examining potential hidden consequences—and patience—when using short-term data to make long-term decisions, emphasizing aspects of burnout and innovation. Topics covered in this wide-ranging conversation include benefits of commutes and a silver lining in the shift to remote and hybrid work—the movement of more innovative jobs out of large metro areas, creating momentum for greater opportunity in diverse locations. The research that Siddharth Suri describes in this podcast was jointly done with Hana Wolf of LinkedIn.

https://www.microsoft.com/research