641: Casey Santos, CIO of Asurion, discusses how her team is driving customer experience and how it is rooted in the employee experience at the company. Casey begins with how she views her role as a t

640: In this interview, Bharat Amin, CIO of Hungtington Ingalls Industries (HII), discusses with Peter High the digitization of the defense industry. Bharat provides an overview of Huntington Ingalls

639: In this interview, Jim McKelvey, Co-Founder of Square and Founder of Invisibly, discusses the beginnings of his career and how his early experiences inspired the genesis of Square. He shares a co

638: In this interview, Santhosh Keshavan, EVP and Chief Information Officer of Voya Financial, focuses on growth through innovation and simplification to create efficiencies to deliver a better exper

638: In this interview, Vlad Rak, EVP and Chief Technology Officer of Dicks Sporting Goods, covers the athlete and teammate-centered strategy at the company. Vlad begins with an explanation of his pu

636: In this interview, Brett Brunick, EVP and Chief Digital and Technology Officer at Thrivent, covers the importance of creating digital competencies and weaving them into the fabric of the organiza

635: In this interview, Shri Santhanam, EVP and Global Head of Analytics and AI at Experian, and Anjana Harve, Global Chief Information Officer of Fresenius Medical Care, join Metis Strategys Chris D

634: In this interview, Ajit Naidu, EVP and Head of Client Services and Technology at TIAA, discusses the digital journey of the 100-year-old company and the strategic priorities on his roadmap. He be

633: In this interview, Casey and Sri discuss how they are tuning their approach to recruiting and retaining talent as we enter a post-pandemic world. They also share ways they are instilling lifelong

631: In this interview, Sangy Vatsa, EVP and Chief Technology and Digital Officer of FIS, discusses his transformational journey and sources of innovation using digital technology. He gives his view o