496: Goldman Sachs Co CIO George Lee and Yum! Brands Chief Digital and Technology Officer Clay Johnson discuss

• Goldman Sachs’ strategic decisions around technology, including how it is building new businesses that are adjacent to its historical core businesses
  
• How Goldman is building the digital consumer bank of the future, and the transaction banking business it is building
  
• Clay’s view on the importance of having a fail-fast model, especially in the days of COVID
  
• The pivot Yum! Brands has made since COVID
  
• Clay and George’s view on the customer experience, including how 
  
  • Customers have come to expect the Amazon experience everywhere 
    
  • The importance of the business product and the tech product working together to create a seamless journey for the customer
    
  
  
• How the lines between the business and IT are eroding, including how 
  
  • Agile and DevOps are beginning to move into the business
    
  • Why the people capable of leading businesses are oftentimes engineers
    
  
  

Among a variety of other topics.

This episode was recorded live at the 2020 Metis Strategy Digital Symposium.

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This episode is sponsored by Zoho and Sykes