What happens when a former startup CEO brings performance management discipline into city government?

In this episode of Technovation, Peter High speaks with San José Mayor Matt Mahan about applying data-driven decision-making, KPIs, and accountability—practices familiar to tech leaders—to the public sector. Drawing from his experience running venture-backed startups, Mahan explains how focus, measurement, and feedback loops are reshaping how City Hall operates.

Key topics include:

• Applying startup-style performance management to government
• Using dashboards and metrics to improve accountability
• Prioritizing outcomes over activity
• Leveraging AI to improve city services at scale
• Building a workforce ready to use new technology responsibly