Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)


How UHG Is Aligning Its AI Strategy on Patient-Centered Care

July 10, 2025

“Healthcare, first of all, unlike other industries, has to be held to a higher standard in terms of responsibility.”

In this episode of Technovation, host Peter High speaks with Sandeep Dadlani, Executive Vice President and Chief Digital & Technology Officer of UnitedHealth Group, the Fortune 3 healthcare leader.

Sandeep explains how his team’s technology and digital strategies are tightly aligned to UnitedHealth Group’s mission: helping people live healthier lives and making the health system work better for everyone. He shares how AI, cloud, and data-driven innovations improve care delivery, enhance provider and patient experiences, and reduce administrative burden while driving transformation at scale.

Key topics include:

  • Aligning digital-first strategies to UHG’s mission and patient outcomes
  • Using AI to free clinicians and advocates to focus on care, not paperwork
  • Empowering patients with seamless, portable, digital healthcare experiences
  • Partnering responsibly with startups to accelerate mission-aligned innovation
  • Embedding responsible AI governance to uphold trust and fairness