Underpinning the delivery of citizen services, funding, and an all-important sense of normalcy during the COVID-19 pandemic, the Federal IT enterprise has provided firm footing in uncertain times. As the nation takes its first steps on the road to recovery, MeriTalk is chronicling the untold stories and lessons of the ongoing IT odyssey. In the latest chapter of CIO Crossroads, we explore the Nuclear Regulatory Commission’s IT operations three months into the fray.