Esther Tech President, April Taylor, details the mounting pressure telecom providers face to streamline operations and cut costs. Now, AI, APIs, and blockchain are transforming intercarrier transactions, eliminating manual processes, reducing disputes, and enabling on-demand services. By how much can automation really accelerate payment? 

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In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with April Taylor of Esther Tech:

• What are the biggest operational challenges facing service providers in today’s evolving connectivity landscape? 
• How can AI reduce manual processes and eliminate costly intercarrier billing disputes? 
• What is the “quote to cash” lifecycle and why is automating it so critical? 
• How do standardized APIs help streamline transactions between global telecom providers? 
• In what ways are blockchain and mutual endorsement being used to prevent disputes? 

Learn More

• Learn how MEF’s LSO Blockchain synchronizes business between buyers and sellers. 
• Read about MEF’s LSO Smart Contracts. 
• Browse all of MEF’s Edge VIEW Blog Blockchain Articles.
• Also listen in on these blockchain-related podcasts: AI, Blockchain, and DOAs: Private Data, Public Trust and Blockchain: Unchaining the Blocks to Accurate Billing and Ordering.

About Our Guest

April Taylor, President, Esther Tech

April Taylor, President of Esther Tech, brings telecom expertise in ordering, billing, inventory, and contracts. As a subject matter expert, she has negotiated more than $1B in billing disputes and implemented solutions underpinned by smart contracts and AI for telecom carriers globally.

Since 2021, April has contributed to MEF’s smart contract use cases and standards and is the Co-Chair of the Commercial and Business Committee. 

Executives at the Edge podcast is brought to you by MEF, an industry association of 200 service, technology, and cloud providers who together accelerate enterprise digital transformation.

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