Synchronoss Technologies’ President and CEO, Jeff Miller, explores how major telecom carriers can burst open revenue and raise retention with cloud services, AI, and machine learning, and discusses innovative solutions for leveraging 5G and improving customer experiences. How can telecom companies ride the wave of these innovations to provide value beyond high-speed connectivity and stay competitive? 

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In this Executives at the Edge episode, host Pascal Menezes explores these topics and more with Jeff Miller of Synchronoss Technologies:

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• How are telecom carriers using cloud services to create new revenue streams? 
  
  
• What strategies are being employed to reduce customer churn in the telecom industry? 
  
  
• What role does AI play in improving the customer experience for telecom subscribers? 
  
  
• In what ways can 5G infrastructure be better leveraged to improve ROI for service providers? 
  
  
• What are the benefits of integrating machine learning into telecom cloud services?
  

Learn More

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• MEF’s work in high-speed connectivity in MEF 3.0 Underlay Connectivity Services. 
  
  
• See how Synchronoss addresses broadband connectivity utilizing MEF LSO APIs in the Edge VIEW blog, MEF Member Spotlight with Synchronoss: Synching with MEF Programs and LSO API Support. 
  
  
• Read the Edge VIEW blog post, Three 5G Use Cases Powered By Orchestration.
  

About Our Guest

Jeff Miller, President and CEO, Synchronoss Technologies

Jeff Miller serves as President and CEO of Synchronoss Technologies. During his tenure as CEO, Miller has placed increased focus on driving the growth of the Synchronoss Cloud business, which has enjoyed accelerated subscriber adoption and expansion with new customers.

Miller previously served as President for IDEAL Industries Technology Group, following a 16-year experience with Motorola Mobility where he served as Corporate Vice President of North America. Miller also serves on the Board of 1871, Chicago’s largest start-up incubator, and on the non-profit Boards of Aspire Chicago and Junior Achievement.

Executives at the Edge podcast is brought to you by MEF, an industry association of 200 service, technology, and cloud providers who together accelerate enterprise digital transformation.

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