It is time for our monthly look at what is happening in the physical retail world - this according to Euclid's US Retail Benchmarks - and the news isn't all that bad! The demise of physical retail seems to be on hold as in-store activity is surging as more people passing by retail locations are going in and staying longer. Chuck talks us through the Euclid results and highlights another survey that showcases a few of the ways consumers react to the challenges of a failed mobile experience...this is where it gets scary.

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