On Thursday, Verizon Wireless users suffered a nearly day-long outage in many parts of the country. Sadly, it’s not the first outage for a major cell phone service. I understand that technology is constantly changing and improving, but at some point, we have to face reality. Many people can’t afford one, let alone another outage. So much of our life has become cell phone and Internet-dependent. And a while ago, the services were considered luxuries; they’re necessities. There needs to be systems in place to prevent outages like this. These are not just personal tools; they are business tools, and for some, lifelines…

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