There’s strength in numbers; that’s what they’ve often told us. And the other night, I found out that was true in a new way. For the longest time, I thought a service outage and a service interruption were the same thing. My internet provider informed me that there was a difference. If one or two people in the neighborhood have no service, it’s just an interruption. If three or more houses have no internet, it’s now considered an outage and means quicker service restoration…

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