When one family member responds to another with strong agitation or irritability, covertly they may really imply:  “I’m shocked that you would act this way!”  Yet pure logic usually leads to the thought:  “Why should I be shocked?  This happens often.”  By sidestepping raw emotionalism based on illogic, and replacing it with common sense and reason, you can become much cleaner in resolving conflict.
Let’s Talk
One of the most important aspects to positive change is communication and questions are the best way to gain deeper insights and develop more innovative solutions. So each week, I ask a question.
“In what way might your agitation be an indication that you are not accepting reality?”
Something to Think about
Shock implies out of control expectations.
The intensity of your anger is an easy indicator of shocked thinking.
 
Common reason allows you to respond to emotionally laden circumstances with fair-mindedness.