Watch the video version on YouTube: https://www.youtube.com/watch?v=QVKwUaypz9Q

In this special episode of the London Fintech Podcast, we sit down with Simon Torrance, an expert in AI and business model transformation, to explore the emerging world of Agentic AI and its profound implications for businesses.

Simon shares his journey in helping enterprises navigate AI-driven change and the founding of his advisory firm, AI Risk. He explains how Agentic AI is revolutionising industries, from customer service and consulting to operational automation, and why companies must adopt a strategic approach to AI to stay competitive.

The episode explores the rise of synthetic workforces, real-world case studies showcasing AI outperforming human agents, and the role of governance and ethics in AI deployment. Simon also highlights the changing economics of business due to AI advancements and provides actionable insights for organisations preparing for the AI-driven future.

Topics Covered:

• Simon’s career journey and the founding of AI Risk

• What is Agentic AI, and why does it matter?

• The infinite supply of cost-effective synthetic workers

• How AI agents are transforming customer service and business operations

• The strategic risks of AI adoption and how to mitigate them

• AI’s role in augmenting human capabilities rather than replacing them

• The disruption of traditional consulting models through AI automation

• Why AI-driven businesses must align with governance and ethical frameworks

• The future of AI in business, financial services, and beyond

Tune in to learn how agentic AI is reshaping the business landscape and how companies can harness its power for growth and innovation.