Taking on the role of CEO and Thought Leader can put a lot on your plate. How do you manage those roles while still making time to listen to your customers and create the content they want?

Our guest Jonathan Raymond, is the CEO of "Refound", the author of "Good Authority" and was named one of Ink 100 Top Leadership Speakers.

Jonathan shares how he manages his business, the steps to take to get your business out there, and why you need to think like a product designer when starting out.