The COVID-19 pandemic has resulted in significant talent management challenges, including hiring freezes and layoffs, a sudden shift to remote work, and increased employee stress and burnout. This week, we welcome Megan Bickle, Head of Talent and Performance Management at Dropbox. We discuss how organizations can rethink how work gets done, navigate burnout, and ultimately support employees during these challenging times and in the transition to what will hopefully be less challenging times! Megan joins us with over a decade of talent experience, focused on leveraging people analytics within talent management strategy, leadership development, designing culture, HR technology, and talent assessments. She has held roles at Ubisoft, GE Digital, and Electronic Arts and is passionate about shaping an organization’s culture through talent and organizational development initiatives. Tuning in, you’ll hear Megan emphasize the double-edged sword of challenge and opportunity that companies are facing in their transition to the ‘new normal’ and what they can do to adapt to and support employees in an increasingly virtual work environment. Make sure not to miss this stimulating conversation!
Key Points From This Episode:

Megan shares how she found her way onto her career path and organizational development.

How the technology companies she has worked for have approached employee experience differently to more traditional organizations.

Defining what employee experience should be by focusing on an employee’s lifecycle.

The greatest challenges facing employers during COVID, including navigating and preventing employee burnout.

Welcoming employees back to the office now that vaccination programs have started.

Why not having a playbook is both an opportunity and a challenge.

Megan borrows the phrase ‘retention cliff’ to reflect on employee retention during COVID.

The benefits for companies of tapping into different markets to source great talent.

How companies are leveraging resources like Modern Health, providing employees access to coaching, and monthly wellness days.

Find out how training has changed to adapt to a more virtual work environment.

Megan’s predictions for how the idea of work will evolve over the next 24 months.

Where companies are falling short, like not ensuring HR is a critical part of future strategy.

While there are numerous opportunities to exploit, it also takes a lot of work.

The resources Megan recommends: Talent Development Think Tank and Microsoft’s People Analytics data.

Her advice for her former self: find a business coach!