Any workplace or workflow is dependent on systems and processes moving smoothly in order to function optimally, which is why optimizing your business process is so important. A work process that's not properly optimized and systematized can lead you down a road wherein you're expending so much more time, energy, and resources than you should be. Meny Hoffman is joined by marketing automation specialist Gabrielle Chipeur. Drawing on her own experiences, Gabrielle discusses the snags that you have to seek out and fix in your workflow in order to make sure you're functioning at an optimal level. Are you ready to take your business process to the next level?