In Episode 648 of the Legal Nurse Podcast, host Pat Iyer welcomes Larry Boyd, a seasoned certified case manager and registered nurse with over 35 years of experience, to unpack the nuanced roles case managers play in healthcare and legal settings. Larry shares distinctions between legal and medical case managers, explaining how each serves either the attorneys or the injured clients themselves. The conversation touches on the evolution of the case manager's responsibilities, different certifications, and the significance of advocacy—particularly in challenging post-injury scenarios. Larry illustrates how medical case managers are pivotal advocates for clients, ensuring that their recovery needs are met, from discharge planning to ongoing medical care coordination. Pat and Larry review real-world examples that highlight the advocacy work case managers do, preventing unsafe discharges and bridging the gap between clinical needs and legal demands. They highlight that not all case managers have the same level of expertise, distinguishing between "scribes," inexperienced case managers who mainly document and observe, and certified case managers who actively intervene on behalf of clients. The episode wraps with advice for legal nurse consultants on collaborating with case managers to gain meaningful insights missing from medical records, and underscores the vital impact of strong clinical skills, communication, and certification.  Larry underscores the profession's essential role in facilitating holistic, safe recoveries for patients navigating the complex intersection of medical and legal systems. What you’ll learn in this episode on Role of the Case Manager: Advocacy, Expertise, and Collaboration: Join us to discover the answers to these questions: What are the key differences between a legal case manager and a medical case manager? How does the background and training of a case manager impact the quality of advocacy and care a client receives? In what ways do legal nurse consultants and case managers collaborate to support injured clients in the litigation process? What challenges arise when a case manager lacks clinical experience or certification, and how does this affect patient outcomes? How do changes in healthcare regulations and billing practices influence the availability and function of case management services? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. https://youtu.be/E0zgq-At8vI