Ross Trewhella has served as bishop of the Redruth ward in the Plymouth, England stake for nine years. He is from Cornwall, England, and joined the LDS Church while living in Utah. Ross is best known online as @ldsbishop on Twitter, where he offers up humorous insights into the role as part of the #twitterstake. Highlights 03:05 @ldsbishop and being a bishop for 9 years 10:35 The church in his area of the UK; going to the temple 14:05 His conversion story 21:55 Called as ward executive secretary: serving in a Christ-like manner firms up your testimony 23:40 Called as a counselor in the bishopric and then as bishop 27:20 Being bishop to the previous bishop, and characteristics of his ward 29:45 Ministering: Being good at looking after each other 31:05 Minimizing meetings and using technology to communicate as a bishopric 33:55 Ward service efforts for shelters, homeless charity, and food bank 35:25 Leadership principle #1: Keep a sense of humor 38:10 Leadership principle #2: Have skin as thick as a rhino 41:25 Leadership principle #3: Don’t procrastinate 43:45 Leadership principle #4: Listen more than you speak 47:30 Leadership principle #5: Let people serve and forgive them when they mess up 51:05 Managing callings and giving autonomy 53:45 Being open to different opinions and transcending culture and categories 1:03:45 Seeing people as Christ sees them Links @ldsbishop on Twitter #twitterstake on Twitter Signal app