In this episode of The Leadership Habit Podcast, host Jenn DeWall sits down with Brent Kedzierski to explore the future of work and the increasing importance of human-centric connectivity in today’s workplace. As organizations navigate rapid technological advancements, evolving workforce expectations, and global shifts, leaders must rethink how they design and implement workplace solutions. Brent shares invaluable insights on how businesses can prioritize the human experience, foster meaningful connections, and prepare for the challenges ahead.

Meet Brent Kedzierski

Brent Kedzierski is a globally recognized thought leader and keynote speaker dedicated to improving the human experience at work. He serves as Senior Program Manager at Hexagon, a global industrial enterprise solutions company, where he focuses on designing human-centered, connected worker ecosystems.

Throughout his career, Brent has played a crucial role in revolutionizing human performance across industries such as defense, government, aviation, healthcare, and nuclear energy. His expertise spans industrial psychology, behavioral science, and leadership development, all aimed at optimizing workplace environments to enhance employee well-being and productivity.

The Future of Work and the Need for Human-Centric Connectivity

Brent and Jenn discuss the realities of today’s workplace and why digital communication tools alone aren’t enough to foster real connections. As Brent explains, “Just because you’re sending messages on Slack or Teams doesn’t mean you’re truly connecting.” He highlights that many employees today feel isolated, despite increased access to digital communication.

To address this, leaders must create environments that prioritize social affiliation, purpose, and adaptability. Brent outlines four fundamental truths about the human condition at work:

1. 
   
2. We are fallible. Mistakes happen, and that’s part of being human.
   
3. We are adaptable. People can learn, evolve, and grow when given the right support.
   
4. We seek social connection. Employees want to feel part of something larger than themselves.
   
5. We need purpose. Without meaningful work, engagement and retention suffer.
   

Understanding the Forces Shaping the Workplace

Brent introduces the concept of TEACOP, an acronym that describes the five major forces shaping work today:

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• Technical: The rise of AI and automation will drastically impact jobs and industries.
  
• Economic: Global trade shifts and economic volatility affect workforce stability.
  
• Commercial: Consumer expectations for high-touch, personalized experiences drive business changes.
  
• Operational: Supply chain disruptions and agility challenges impact business efficiency.
  
• Political: Geopolitical tensions, regulatory changes, and workforce policies shape workplace decisions.
  

Brent emphasizes that leaders who fail to adapt to these forces will struggle to retain talent and maintain a competitive edge. “Half of CEOs worldwide worry their companies won’t survive the next decade without reinvention,” he warns.

What Leaders Can Do to Prepare for the Future

Brent outlines a simple yet powerful framework for leaders to drive meaningful change:

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• Create a sense of urgency. Recognize that workplace transformation is no longer optional.
  
• Build a strong case for change. Help employees understand why evolving work practices are necessary.
  
• Assess capacity for change. Ensure teams have the resources, training, and intellectual buy-in needed to adapt.
  
• Commit to continuous learning. Organizations must invest in developing adaptable, employable workers rather than just filling job roles.
  

Brent also shares a critical insight: Companies that don’t focus on making employees more employable—by helping them gain new skills and grow professionally—risk higher turnover and disengagement.

Where to Connect with Brent Kedzierski

To learn more about Brent’s work and insights on the future of work, connect with him through:

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• LinkedIn: linkedin.com/in/brentkedzierski
  
• Hexagon Website: Hexagon.com
  
• Publications & Research: Available through Hexagon and other industry sources
  

Take the Next Step with Crestcom

If you’re ready to build a more connected, future-ready workforce, Crestcom is here to help. Our complimentary Leadership Skills Workshop provides hands-on strategies to enhance communication, decision-making, and team engagement. Visit crestcom.com/freeworkshop to find out more today!

 

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