Keep Smiling: The E-Commerce Customer Experience Podcast
Ep. 028 - Amazon Communication Guidelines Update (November 2020)
October 17, 2020
Amazon announces an official update to their Communication Guidelines, effective in early November 2020. These updates will change communication between 3rd party sellers and Amazon buyers, influencing the ways sellers use Buyer-Seller Messaging to run t
Selling products online is challenging and can lead to poor customer experiences. In each episode, we explore how entrepreneurs and organizations in e-commerce are delivering delightfully unexpected experiences to their shoppers and customers! Amazon FBA,
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