Keep Smiling: The E-Commerce Customer Experience Podcast
Ep. 023 - Changes to Amazon Product Reviews + Customer Service Rating (beta)
December 16, 2019
Today's episode is the 2nd part of a conversation Michael and I had a few weeks ago in November 2019. We review two recent changes in Amazon, textless Product Reviews + the Customer Service Rating (beta) feature found inside Buyer-Seller Messaging....
Selling products online is challenging and can lead to poor customer experiences. In each episode, we explore how entrepreneurs and organizations in e-commerce are delivering delightfully unexpected experiences to their shoppers and customers! Amazon FBA,
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